Debi Freeland

California State Certified Massage Practitioner (CAMTC #20109)


With a desire to honor and in fairness to all, the following Policies were created. Visit  Frequently Asked Questions and Contact for more information and business hours.

Communication | By Appointment Only

Because massage is a very intimate experience, creating initial rapport and trust between the massage professional and the potential client is done by phone or face-to-face rather than using any other form of communication. After establishing the relationship, booking appointments continues the same way with the exception of some text messaging 

Massage Rates & Time | Fees & Surcharges

Rates include a 2 hour Maximum Appointment Time ("MAT") for 60, 70, 80 and 90 minute massages... Please arrive no sooner than the scheduled appointment time.  

New Clients Without a Referral: A $70 Minimum Rate Fee (see below) plus $5 processing fee (if paying by credit card) is due at the time of booking the initial appointment. Any balance due is paid at the end of the massage session (e.g., a 70 minute massage is $80).

Overtime Surcharge: Ample time is allotted per client. A $70 Minimum Rate Fee  will be added for anyone causing their session to go over the MAT (see below).

Welcome Letter

After booking the initial appointment, Debi will use email or U.S. Mail to send her Welcome letter that contains important information.

Courtesy Reminder

One will be made a day or two before the appointment, either by text or a phone call. Responsibility is not transferred to Debi should she fail to do so.

Minimum Rate Fee: $70 is due the same day, or within a reasonable time, in the situations listed below. It must be paid either in person with cash or check or with a check sent by US Mail (see mailing address at the bottom of each webpage)... This is about valuing Debi and her other client's time. 

  • This does not include genuine emergencies or suddenly falling ill within 24 hours of the appointment.
  • Clients are expected to reschedule their appointments if they feel ill, contagious, and/or think they have a cold or the flu (take the Allergy, Cold or Flu Symptoms Quiz). 


24 Hour Advance Notice: Please be courteous to Debi and her other clients. Canceling or rescheduling appointments must be done as far in advance as possible by calling or texting Debi directly. This allows time for the client to find a replacement or another client being able to fill that time slot.


Anyone who either forgets or consciously chooses to forgo their appointment, with the exception of a genuine emergency (see above).


Arriving late for sessions entitles clients to the time left in their appointment. This is to insure that all clients are seen at their appointed time. 

Informed Consent Agreement

Clients are required to understand and agree to the following:

  • It is the client's responsibility to use this website to check for updates ~ especially regarding Hours, Policies and Rates. No other notice will be given.
  • Massage is given for the basic purpose of relaxation, relief of muscular tension, stress reduction, and/or increasing circulation.
  • The massage therapist does not diagnose illness or disease and does not prescribe medical treatment or pharmaceuticals, nor are spinal manipulations part of massage therapy. 
  • Massage therapy is not a substitute for medical care and it is recommended that clients work with their primary care physician for any condition they may have.
  • Clients must state all known physical conditions and medications; they will keep the massage professional updated on any changes. 
  • If a client experiences any pain or discomfort during the session, they will immediately let Debi know so the pressure can be adjusted to their comfort level.

Other Information

100% Satisfaction Guarantee: If a client is not completely happy with the services provided, a free one-time 60 minute massage will be offered and performed at Debi's studio. It must be scheduled within three (3) business days of their appointment.
Expiration Dates: Applied to discounted massage feesgift certificatessilent auction items and raffle prize donations (see below).
Forms of Payment: Ca$h, check (payable to: Debi Freeland) and debit or credit cards.
Gift Certificates: Although these have been discontinued, it's easy to give a cash or check gift to one's recipient along with Debi's name and phone number. 
* Presenting an old certificate is not required.  
* If the recipient chooses not to use their's, the purchaser can! See Transfers below.
Insurance Billing: Debi does not accept insurance. A receipt for therapeutic massage and hardship discounts are available.
Refunds: Although there are no refunds, there is a 100% Satisfaction Guarantee (see above).
Silent Auction Items ("SAI"): For new clients only. If you're an established client with Debi and happen to come across her SAI while at an event, please do not bid on it. Special note to event organizers: Non tangible items (donations), from cash based business like Debi's, are not tax deductible
Tipping: Debi is an Independent Contractor. If gratuity is considered, a client would base it on how well they enjoyed their overall massage experience. Please click here for more information.
Transfers: Extended to family and friends only. This does not apply to silent auction items and raffle prize donations.

Revised February 7, 2018

© Copyright 2018 Debi Freeland. All rights reserved.